An important message

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Communication to libraries concerning COVID-19, 24.03.2020

Over the past few months, we have all seen the extent to which COVID-19 has impacted across the globe.

The impact of this within many business sectors will have significant consequences, and, as such, Ulverscroft is approaching this from both a people and a business continuity perspective. Ulverscroft is fortunate in that it is strongly placed to face the operational and financial challenges that COVID-19 will present.

Contingency planning meetings with key people within Publishing, Marketing, Sales, Customer Services and both Digital and Physical Operations have identified ways in which we can ensure we are able to work with libraries by:

Over the course of the next few weeks, our publishing people will be sharing with you their passion for the titles we have acquired and which WILL be published (whether in large print or audio).

Our narrators will be talking about the books they have recorded and the characters and storylines within those books.

At a time when so much isolation is necessary to at least flatten the spread of COVID-19, we are committed to doing all we can to assist libraries in continuing to keep library users informed of forthcoming titles; to experience the passion we have for the titles we publish and all that goes into making those titles available. We will encourage library users to engage with each other in talking about the books they are reading.

Isolation doesn’t need to result in being isolated.

We will be making available to libraries lists of digital titles, including curation options, to boost digital content at a time that is expected to see an increase in demand.

In summary, our commitment to libraries is:

We will not:
Compromise on the standard of our titles.

We will not:
Compromise on the quality of our products.

We will not:
Compromise on the level of our Customer Services support, whether digital or physical.

Ulverscroft has been serving libraries since 1964. That will continue.

If you need us, we are here.

Yours sincerely,

Michele Petty
Managing Director
Ulverscroft Group Limited

In This Section

Aurora
Boldwood
Charnwood
ISIS
ISIS Audio
Linford Large Print - Mystery
Linford Large Print - Western
Linford Large Print - Romance
Magna
Oakhill
Publisher Selections
Sagebrush
Soundings Audio Books
uLIBRARY
Ulverscroft Collections
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